Coaching Through Facilitation: The New Way to Manage

To benefit from the capable, empowered workforce, managers must coach rather than direct all workplace activities. Follow a manager as he uses his facilitation process skills to help individuals and groups reach decisions.

Length: 27 min.

We Need to Talk: Coaching Employees

This unique and dramatic case study presents typical workplace scenarios that will prepare managers to handle the difficult issues, emotions, evasions and diversions that often get in the way of employee achievement. Seven sensitive and detailed steps, plus the key counseling techniques presented in this program, comprise a successful agenda for facing employees who need a boost in their performance.

Key Training Points:

• How to plan a performance coaching meeting
• How to invite self-appraisal
• How to observe for employee “clues”
• How to explore potential causes of poor performance

Length: 23 min. Includes Training Leader’s Guide and Improving Workplace Performance Through Coaching book

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