This program utilizes dramatizations to illustrate how sales associates can help prevent shoplifting.
Loaded with examples of how and when shoplifters will try to steal, this program takes a step-by-step approach to examine how a sales associate can effectively deter theft by staying alert and providing great customer service.
Key Training Points:
Observe details as customers enter the store
Read a customer’s body language
Keep attention on their customers
Deter shoplifting by providing good customer service
Length: 20 min. Includes Training Leader’s Guide and Participant Workbook
Your choices will make or break you. The choices you make today will affect your future job opportunities and earning potential, as well as your personal goals.
This program demonstrates how stealing from an employer can impact your life. Learn from the experience of two people, each of who make a choice, and see how that choice affects them.
Key Training Points:
Loss of a job
Possible police record
Loss of job references
Limited choices for future employment/income
Personal embarrassment and loss of trust
Length: 17 min. Includes Training Leader’s Guide and Participant Workbook