Everything You've Always Wanted to Know About Management
Powerful techniques that enlighten even the most experienced managers
Trendy management techniques have come and gone. But the specific approaches in Everything You've Always Wanted to Know About Management can work for your managers in all types of situations, and are considered virtually timeless. They provide powerful insights and ideas that can enlighten even the most experienced manager.
A core program for all management training, this video communicates timeless and proven management skills that raise employee productivity and improve morale.
How-To Training Points:
How to motivate employees to set and accomplish goals
How to reveal the real importance of every job
How to empower employees to make better decisions
How to listen, ask questions, and express concern when dealing with employees
Length: 25 minutes Training Package Includes Course Materials Guide
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The first reaction of most new leaders is to take on more work—it’s a natural reflex. How else can they be sure their project gets done right? But the more the leader takes on, the less motivated the team members become. The greatest challenge for team leaders is to let go of their work. The leader's job is to provide the tools, motivation and direction the team members need to do the work itself. Unfortunately, many leaders get no formal training in running a team. "Giving Leadership Away" can help both new and experienced leaders take on that challenge.
In this video, a newly promoted team leader learns that giving leadership away is not as easy as it seems. Used to making decisions himself, he starts making decisions for the team, inadvertently preventing them from doing their jobs. And when he does try to share responsibility, team members are not always willing or able to take on the task.
The solution comes surprisingly from a jar of Legos and some unconventional advice. They provide him with the direction he needs to begin sharing leadership and fostering everyone's potential.
IDEAL TRAINING FOR: • Team Leaders • Team Members • Managers & Supervisors
KEY TRAINING POINTS • Establish Common Goals - Set goals as a group - Encourage everyone to contribute • Allow People To Do Their Jobs - Avoid interfering with work - Encourage people to make decisions. - Support self-reliance Agree On Levels Of Responsibility - Establish levels of responsibility - Gain commitment to responsibilities - Build people's confidence in their own abilities
• Hold Individuals Accountable - Don't allow people to shirk responsibilities - Point out problems - Support people in solving their own problems
• Keep Team Focused On Goals - Do not allow individuals to veer off track - Provide support and motivation
Running Time: 19 minutes
Includes comprehensive 28 page leader's guide with reproducible worksheets—complete program available for preview.
Balancing ongoing feedback and positive reinforcement is the key to obtaining desired behavior, commitment, and motivation from all employees.
I'm Glad You Noticed! demonstrates the techniques your supervisors can put to use immediately. Balancing criticism with praise is the key to obtaining desired behavior. For years psychologists have studied the effects of recognition and rewards on motivation and behavior. They now realize positive reinforcement is one of the most important aspects of employee commitment and motivation.
Key Training Points:
How to balance criticism
How to discover reasons for low morale and performance
How to give sincere, positive recognition
How to recognize individual and group achievement
Length: 22 min. Includes Training Leader’s Guide and Improving Workplace Performance book
Generate better results by empowering employees to take charge and make decisions
Do your employees focus on what you want rather than finding the best way to accomplish goals? Managers often control how things get done in an effort to save employees from making "mistakes." But this can sap initiative, prevent learning and stifle innovation.
Through the positive behavior modeling dramatized in Improving Performance Through Empowerment, managers will discover the advantages of delegating responsibility, encouraging the exploration of new ideas and providing employees with new opportunities to learn.
Improving Performance Through Empowerment will move managers away from telling employees exactly how to solve a problem to providing the guidance necessary for long-term growth and performance improvement. They'll also learn how to grow the organization's "human assets" by assigning projects that stretch the skills of employees and gets them to confront and overcome areas of weakness.
How-To Training Points:
How to give employees responsibility and allow them to make decisions
How to allow employees to make and learn from mistakes
How to avoid "cosmetic empowerment"
How to encourage employees to have direct contact with both internal and external customers
How to give employees the opportunity to grow by allowing them to confront areas of weakness
Materials Included: Training Leader's Guide includes session agendas, pre- and post-training assessments, discussion materials, interactive exercises and overhead and handout masters. Also includes a Desk Reminder
How to address the opinions and ideas of others in a positive way, even if you disagree
How to fuel the growth of your employees
How to tell the truth with compassion
How to acknowledge good intentions and deter potentially damaging intentions
Join Harry Hartwell, one manager who has been given a second chance at life, as he sets out on a new path of thinking. A hard-nosed climber on the corporate fast track, Harry has relied on managing with fear and anger, bullying employees and putting them down to get results, all the while intimidating and frustrating people.
During a near-death experience following a heart attack, Harry embarks on an unusual journey, learning five heartfelt principles along the way for leading his employees. By creating trust, hearing and understanding, properly incorporating the opinions of others, and genuinely valuing every employee's contribution, Harry begins to see what managing from the heart is all about.
Based on the best-selling book, the Managing from the Heart training video will help both seasoned veterans and those new to management recognize that everyone has the potential to grow, and how people respond positively to anyone who focuses on their potential greatness.
Managers will learn the importance of acknowledging a person's positive reasons for proposing ideas and not making others "feel wrong," even if they disagree. Viewers will also discover that the key to helping people become more productive is being a manager others can count on for support and leadership--a manager who makes others feel important and good about themselves.
Materials Included: Training Leader's Guide includes session agendas, discussion materials, pre- and post-training assessments, interactive exercises and overhead and handout masters.
